Question 1

What is eSchool?

Accepted Answer

eSchool is a complete cloud-based School ERP and management system by E - Vision Technocraft Pvt Ltd. It digitises every school operation — admissions, attendance, fees, exams, communication, transport and more — through three powerful apps for Admins, Teachers and Parents.

Question 2

How is eSchool different from other school ERPs?

Accepted Answer

eSchool combines enterprise-grade depth (60+ modules) with consumer-grade simplicity. Schools are typically fully onboarded in under a week, and staff need less than a day of training. Plus, you get dedicated support in your language.

Question 3

Is eSchool suitable for small schools?

Accepted Answer

Absolutely. Our Starter plan is designed for schools with as few as 100 students, and you only pay per active student. As you grow, the platform grows with you.

Question 4

Can eSchool manage multiple branches?

Accepted Answer

Yes. The Enterprise plan includes a multi-school dashboard that lets group directors monitor and manage every branch from a single login with consolidated reports.

Question 5

How long does implementation take?

Accepted Answer

Most schools go live within 3–7 days. Our team migrates your existing data (students, staff, fee structures), configures the system and trains your staff — at no extra cost.

Question 6

Do you migrate our existing data?

Accepted Answer

Yes, data migration is free with every plan. We import student records, staff details, fee structures and historical data from Excel or your previous software.

Question 7

Is training included?

Accepted Answer

Yes. Every plan includes onboarding training for administrators and teachers. Enterprise customers also get on-site training sessions.

Question 8

Which devices does eSchool work on?

Accepted Answer

eSchool works on any modern browser, plus dedicated Android and iOS apps for Admins, Teachers and Parents. Everything syncs in real time.

Question 9

How do parents pay fees online?

Accepted Answer

Parents pay directly from the Parents App using UPI, cards, net banking or wallets. Receipts are generated instantly and reconciliation is automatic.

Question 10

Does eSchool send WhatsApp notifications?

Accepted Answer

Yes. Fee reminders, attendance alerts, homework updates, notices and results can be delivered via WhatsApp, SMS, email and push notifications.

Question 11

Can we track school buses?

Accepted Answer

Yes. With GPS devices installed, parents see live bus location, and admins get route history, speed alerts and pickup/drop confirmations.

Question 12

Does it support biometric attendance?

Accepted Answer

Yes. eSchool integrates with leading biometric and RFID devices for both student and staff attendance, syncing automatically to the cloud.

Question 13

Which report card formats are supported?

Accepted Answer

CBSE, ICSE, IB, IGCSE and all state board formats are supported out of the box. Custom report card designs are available on Professional and Enterprise plans.

Question 14

Is our data secure?

Accepted Answer

Your data is encrypted in transit and at rest, hosted on enterprise-grade cloud infrastructure with daily automated backups, role-based access control and complete audit logs. We are GDPR-ready.

Question 15

Who owns the data?

Accepted Answer

Your school owns 100% of its data, always. You can export complete data anytime, and if you ever leave, we hand over everything in standard formats.

Question 16

What happens if the internet goes down at school?

Accepted Answer

The mobile apps support offline mode for attendance and marks entry — data syncs automatically once connectivity is restored.

Question 17

Do you offer a free trial or demo?

Accepted Answer

Yes. We offer a free personalised demo and a 14-day free trial on the Starter and Professional plans. No credit card required.

Question 18

What support do you provide after go-live?

Accepted Answer

All plans include support via phone, WhatsApp, email and in-app chat. Professional plans get priority response; Enterprise gets a dedicated account manager and 24×7 support.

Question 19

Can the system be customised for our school?

Accepted Answer

Yes. Fee structures, grading systems, report cards, ID cards and certificates are fully configurable. Enterprise customers can request custom modules and API integrations.

Question 20

How is eSchool priced?

Accepted Answer

Simple per-student monthly pricing with no hidden charges. Setup, migration and training are free. Annual billing gets you 2 months free.

Question 21

Can we integrate eSchool with our existing tools?

Accepted Answer

Yes. eSchool integrates with payment gateways (Razorpay and others), SMS/WhatsApp providers, biometric hardware, Google Workspace and Tally. A REST API is available on Enterprise.

Question 22

Is eSchool suitable for colleges and coaching institutes?

Accepted Answer

Yes. eSchool is used by schools, colleges, coaching institutes and educational groups across India. Modules adapt to your institution type.

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